FAQ
ask us
anything
what is your opening hours?
The timings are from:
- 11AM – 10PM
- All Days Open
who should i contact if i have a question?
You can simply Call or Whatsapp:
- +971563023391
What is the estimated delivery time for orders?
It usually take around 2-3 Days to delivery your items to your location.
Do you offer warranties on your PCs and components?
Yes, but warranty differs upon products and brands you are purchasing which can be categorized as such:
- 1 Year Warranty
- 3 Years Warranty
- 5 Years Warranty
- 10 Years Warranty
- No Warranty
Can I return or exchange products purchased online or in-store?
Yes, both options are available, you can contact us and let us know your preferred method of exchanging and accordingly it can be done.
The items can only be exchanged if:
- The product has not been opened and is sealed
- The product is returned within 14 days after purchase
- The product is not physically damage
- The products box is in the same condition as given
What kind of technical support do you provide for your products?
Here at Royal Focus, we provide exclusive technical support which allows you to share any sort of technical support and accordingly they will help you out.